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Google Chrome Extensions – Improve Google Chrome Functionality


For anyone using the Google Chrome browser you’ll know its a slick browser with no frills, and at present is work in progress. However its fast, user friendly and simple, just the way i like it. Its clean and uncluttered which is great as you can add any desired features and functionality by installing Google Extensions. Just like with Firefox Add-Ons, Google Extensions allow to design your browser exactly how you want it, adding to the user experience.

Google Chrome Extensions are small software programs, applications that add functionality and usability to the Chrome browser. You can write them using web technologies such as HTML, JavaScript, and CSS. And thanks to the thousands of generous web developers who create these, you can now pimp and super-charge your Google Chrome browser with a myriad of Google Chrome extensions.

You’ll find Google Chrome Extensions covering every possible web area including: development, blogging, social media, SEO, marketing, usability, shopping, sports, fun, etc.

A few tips when adding the Google Chrome Extensions: When you download the extensions they will appear at the top right hand side of the browser, next to the Omnibox (address and search bar). You can change the position of each extension icon by clicking and dragging them left or right.

If you have over 15 extensions and you don’t want to shrink the Omnibox too much then simply move the slider (located to the right of the search arrow) and the extensions not visible will appear on the drop down list accessible by clicking the arrows to the right hand side of the browser, near to the spanner icon.

When you have installed the extensions you may have to set up or amend the ‘Options’ on each specific extension, so either right click on the extension icon of your choice to find the ‘Options’ link. Alternatively to get to the full Extensions Manager page (where you can also disable and uninstall the extensions), right click the extension icons and click ‘Manage extensions’ or another way to get there is to click the spanner icon (top right of Google Chrome) > and click ‘Extensions’.

Check out the Google Extension page to find your desired Google Chrome Extensions: https://chrome.google.com/extensions

Here are 10 handy Google Chrome extensions for optimum usability:

1) Lastpass – description for all to come.

2) TooMany Tabs for Chrome

3) AdBlock

4) WOT

5) StayFocusd

6) FastestChrome

7) Ultimate Chrome Flag

8 ) Google Quick Scroll

9) Smooth Gestures

10) One Number

Here are 5 useful SEO/Marketing/Social Google Extensions:

1) Chrome SEO

2) SEO Site Tools

3) iPageRank | SEO Tool for Chrome

4) IE Tab

5) Shareaholic

I originally found a few of these Google Chrome Extensions at these 2 sites: appleviews and DownloadSquad

Check out the Google Extension page to find your desired Google Chrome Extensions: https://chrome.google.com/extensions

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When processing orders on eBay I normally use Royal Mail to ship my sold items. Maybe once every 2 months I sell a bigger item and ship this using a courier service from Interparcel.com who offer UK and International Delivery by comparing quotes, giving you the option to choose a courier based on price, delivery time and insurance, etc. And every time i log back in to book a larger item by courier i hit my favourite eBay Faux Pas.

eBay is a money making machine run by accountants and not web usability experts. They seem to have absolutely no sense-or simply don’t care-of the sheer inefficiency of using the eBay website, especially from a merchants perspective when processing an order. The usability, efficiency and productivity is just diabolical.

Compared to a processing an order on eBay, processing an order using a premium ecommerce software or average ecommerce software for that matter, is like night and day. The words inefficient, frustrating and sh*te come to mind! They should give out free anti-anxiety tablets before you log into the backend.

For me eBay has no heartbeat, its cold and clinical like an Apple Store and its built on an antiquated platform and controlled by dictators. Don’t even try to use ‘eBay’ and ‘common sense’ in the same sentence, its not possible. And if you dare question eBay’s control… beware, 1 step out of line and your account can be suspended by the flick of a switch.

A good friend of mine who has been selling on eBay since 2004, has 30,000 plus feedback in his Anchor level Shop, spends approx £9K per month with them had his store suspended recently due to one missed invoice, and this was simply as a result of an oversight when he was away. That’s the level of empathy eBay show!

eBay has always had a knack of positioning itself to its users, not only as market leader but the one in control, the boss and if you don’t follow your Sargent’s directions then get you’ll get your ass popped with a Smith ‘n’ Wesson! Thanks to the legend Eazy-E there for the poetry :-) But when you get hold of support by phone or email or read the support files, its “do as i say or f**k off” positioning.

So what is the problem I have with eBay order processing. Well I could write all night about this and the various usability problems experienced, especially where they can improve the user-friendliness. But the main thing that I hit upon every time I wish to book a collection with the courier, getting a buyers contact details!  How hard can it be?

With every other ecommerce system out there; phone numbers and emails addresses are highly accessible and visible from within each individual order, and rightfully so to aid you in processing an order as fast as possible.

Communication with your customer when processing an order is absolutely critical, even more so when you are at the mercy of an intensive feedback system that controls your eBay search rankings, rating and ultimately your success. P*ss one customer off who has had a bad day and your feedback score could drop!

Contacting a customer by phone is an important step for many reasons: your product, the order, etc. Maybe you want to give them a quick call to ask a Question in order to complete the order without problems arising in the future. Colour, size, quantity, ‘can you wait for a backorder or can i send you an alternative’, ‘I’m sending you frozen food, will you be in on x date to sign for the delivery?’, etc, etc. There are a myriad of things that the communication lines need to be kept open for.

From personal experience I used to sell iPod Car Kits, Parking Sensors and other in car gadgets worldwide, processing thousands of orders per month and this type of product constantly presented many a technical question. Without immediate phone communication this just adds big time, resources and costs. There are some big companies on eBay selling tens of thousands of products monthly so the labour costs for these guys must be extortionate.

Please Note: The eBay system may have been updated for business customers and you may now be able to phone your customer but for a personal account its not easy.

Collection Scenario: So I log into Interparcel.com and get a quote, i select my favoured option and complete the delivery form. This is where the problem lies as all courier companies websites’ ask for a phone number. This is so the courier can phone the recipient should they not be able to locate their address, etc. And i know its getting more stressful for couriers with the increasing time spent in traffic jams. So they need to work as efficiently as possible when they have lots of drops.

eBay do not give you this info, nor the email address in the customer order data. You have to click trough a 4 step process to get this info emailed to you. Its absolute madness. Now you may say “just put a made up number into the field to satisfy the mandatory process” but why should we have to. From initial contact with your website to final delivery drop the whole process should be seamless for customer to courier. This is basic and key information that eBay should allow to be easily accessible.

It gets worse… This 4 step process to get the required contact info by email, requires you to give the buyers user ID and your product Item number to the Find Contact Information form and only then will eBay email you the details.

And in my experience it emails this info to your email address not your eBay email account. So i now have to open 2 windows, 1 for the order processing and one for my eBay emails. However window 3 is also required. 3 windows to 1) Copy and Paste your buyers ID into the Find Contact Information page 2) Copy the Item No into the Find Contact Information page and 3) to get the email with their details on.

And to add even more frustration when you submit the Find Contact Information form, eBay automatically emails your contact details to your buyer. This may be useful in some situations but i think the majority of times your customer will simply not require it and may get perplexed when receiving this email.

Not the most efficient system I’m sure you’ll agree, and if you add the time that it takes to get eBay’s unreliable emails, often hours if it lands at all, you can see the time spent on this cr*p all for a simple phone number/email contact that should be given as standard in the individual order data for each customer.

That’s it just mentioning the word eBay, Paypal, Gumtree or any other company eBay owns increases the pulse by 30 beats. In my personal opinion… Bottomline eBay usability sucks!

What do you love or hate about eBay? Feel free to leave your comments below, positive or negative, please go easy on the French!

Juice37

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In a recent article by Simon Mills of the Daily Mail he raises some very valid questions about Apples aggressive and subliminal marketing methods and how these use the rawest of emotional triggers like scarcity and fear to get you to hand over you’re hard earned money. Essentially we’re talking about the way they make you feel left out and inferior if you don’t use their tech products. Its definitely worth a read, Apple fanatic or not!

What are your personal thoughts on Apple, do you salivate at the mention of an imminent Steve Jobs Product Demo?

Anyone that owns the iPhone will know that its overrated, nice phone with some gizmos, but definitely overrated and for this product alone they use explosive marketing techniques to sell it, that could easily sell snow to an Eskimo. Like in the iPhone ad’s they are loaded with marketing techniques to get you so emotionally charged that you NEED one NOW! And if you don’t own one you are a schmuck!

They package their products and software using a superficial antiseptic positioning that appeals to the widest category of user. Clean and clinical visual aesthetics giving you a plethora of solutions to problems that never even existed! Usability and operational protocols that make your head spin and can waste hours upon hours of your valuable time by giving you an “experience” – have you used iTunes recently? Absolutely dire user interface in my opinion!

And for the iPhone users reading this… What! you haven’t got the app (promoted in the recent TV ad) that enables you to switch your house lights off from your mobile when you have left them on… how on earth did you ever manage to live without it? Well, if your a fully coherent adult then maybe you do what what most sensible humans do and turn them off before you leave the house, just a suggestion. Its the aggressive marketing of useless products such as this, highlighting fabricated problems that make me question the sanity of an Apple lover!

Simon Mills’ article headline is “WHY I HATE APPLE”, but I certainly don’t hate Apple i just personally think that they use very hard and aggressive marketing tactics – or some would even say manipulation – when selling you overpriced technology made in intensive working conditions, and it seems they have an increasing number of Apple followers hypnotized by their marketing blurb and design posturing who say “yes sir” to their every command. Strange, or is it?

Here are two quotes from guys who have recently got their hands on the iPad when launched Friday May 28th 2010. The first lad had been queing at the Apple store since mid day Thursday.

“I can’t explain it – ridiculously amazing. I want a go on it now. I’m so excited”. Jake Lee, Essex

“Just to see this is fantastic. It is a phenomenal event. There’s never been anything like it. To say i was here is rather a nice feeling, it’s a momentous occasion and I’m enormously excited”. Stephen Fry, TV Presenter.

Is it just me or do these 2 fruit-loops want certifying with Apple Trauma?

I take you now to a recent article from The Daily Telegraph, Business section titled “Factory Suicides force China to rethink ethos” written by Malcolm Moore that is absolutely worth a read. Here are a few related blogs that cover the same story.

The article focuses on the Foxconn factory in Shenzhen, China and how 11 suicide attempts have been made this year alone with sadly 9 being successful. It gets worse! A recent update in Malcolm Moore’s articles now suggest there have been 16 suicide attempts with 12 suceeding in killing themselves.  Here the 300,000 workers make the iPad in addition to assembling products for Apple, Dell, Nokia, Nintendo and Sony. The most recent suicide casualty being 19-year old young man, Lai Hai from the central Province of Hunan, who fell from the roof of a dormitory building  at Foxconn’s  Longhua factory at the end of May 2010. “This leaves the largest manufactuer in the world in crisis” Malcom writes.

Malcolm goes on to say “A spate of recent suicides at Foxxconn has highlighted concerns over working conditions inside the giant Longhua factory.” The death comes as Apple prepares to launch the iPad in the UK at the end of this week. Yesterday Apple declined to comment on the situation”. I’ll guess they thought something along the lines of “if our bottom-line is on the up, we aint seen or heard nothing”

“The company has drafted psychiatrists, set up helplines, and even strung nets between buildings to catch jumpers. But the latest death shows how powerless it is to stop the suicide cluster from growing.

Nets installed at a Foxconn factory to prevent suicides

I don’t often feel sympathy for Foxconn – it is a notoriously secretive company which has a record of bullying its workers. However, it seems to me that Mr Gou is caught in a nasty bind.

In the full glare of the media spotlight, he was forced yesterday to retract a letter that he wanted his employees to sign that made them promise not to harm themselves.”

Your slick Apple product doesn’t look so sexy now, i bet!

An update posted by Malcolm Moore this week says “Steve Jobs, the chief executive of Apple, said he finds a string of suicides at Foxconn, the Chinese manufacturer of the iPad, “troubling”. “It is very troubling,” said Mr Jobs yesterday at a technology conference in California. “Apple does one of the best  jobs of any company understanding the working conditions of our supply chain, ” he added. “We are all over this”. Mr Jobs did not offer an immediate solution to the problem. “It is a difficult situation,” he said, in his first comment on the suicides. “We are trying to understand right now, before we go in and say we know the solution.”

“The reasons for the sudden spate of suicides remain unclear. However, the military-style working regime at foxconn’s Longhua plant, in which more than 300,00 people work, has been heavily criticised. Workers are forbidden to  talk on the production line, even in their short breaks, and many have complained about of feeling lonely and alienated inside the giant factory.”

“In addition, the enormous demand for some products – including the 2m unit-selling iPad – appears to have placed an intolerable strain on Foxconn workers, who are quitting the Longhua factory at the rate of 15,000 a month. On the production line, workers have routinely worked more than 70 hours a week – above Apple’s own guide – to fill orders. Nethertheless, Mr Jobs insisted that Foxconn, which is one of Apple’s most important suppliers , was “not a sweatshop”.

“Foxconn yesterday agreed to immediately raise the basic salaries of its workers by a third. Wages are expected to rise from 900 yuan (£90) a month to 1,200 yuan.  The company which employs more than 800,000 workers in China, said the decision to raise wages was not a direct response to the suicides. It maintains that the spate of deaths is not work-related or above the average rate for young people, and that suicides were mainly caused by personal problems among the victims.”

“Foxconn said the pay rise would help it to attract better-qualified workers at a time when there are labour shortages across China’s manufacturing belts.”

Apple Overtakes Microsoft

And all this as Apple overtakes Microsoft to be the second biggest US company. Rowena Mason from The Daily Telegraph writes “Apple, inventor of the iPod and iPhone, has become the world’s biggest technology company – eclipsing arch-rival Microsoft in size. The California-based company’s shares rose 1pc, taking its market value to more than $222bn by close of trading in New York on Wednesday.

This edged it ahead of Microsoft, which has a market capitalisation of $219bn, and put it in second place behind the world’s largest company, ExxonMobil. The oil giant is worth $282bn. Apple almost went out of business in the 1990s, but has enjoyed a resurgence based on the popularity of its stylish devices targeted at young technology fans.”

So the next time you go for your next big hit, pull out your iPad and salivate over the screen or any Apple product for that matter, maybe you should look a little closer at your values and think about the huge profits made on these products by Apple, what you’re really getting back for investing your hard earned cash, apart from being used a guinea pig for V2 and also take a moment to think about the workers in China and what they are being paid, the intense hours required to work 7 days a week.

This may help you reassess your technology investments and reconsider loading more money into the pockets of the f’kin minted Apple Inc. who manufacturer the oh so sweet and friendly, easy on the eye Apple products.

- If after reading this you still hell bent on grabbing the new Apple iPad then here is where to source it with the least carbon footprint for your country: United Kingdom | United States | Canada.

- Decided to stick with a PC based machine or laptop then this is your best selection: PC World.co.uk

Comments, thoughts, insults. leave them below please. Juice37!

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7 Top Tips to Land An Ecommerce Job | Overcoming Ecommerce Job Agency Problems

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